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Support for Online Learning

Support Available in Virtual Learning

An important aspect that determines the quality of a study experience is the level of support that students receive. Many students worry that online institutions will not be able to provide the support that they need. This concern is increasingly being recognized by online learning providers, and many are working hard to ensure that students’ needs are met in all areas.

The main concern that potential students have regarding support is the lack of face-to-face help that an online course provides; however, by using technology like video calling and the more traditional phone and email, virtual institutions are increasingly bridging the gap between online and on-campus student support.

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Student Support Teams

A dedicated Student Support team often forms the core of online institutions' student support functions. The sole responsibility of this team is to provide pastoral care and support. Online (and part-time) students can experience problems and issues that are unique to this mode of study, and online learning institutions' Student Support teams will be experienced and sympathetic to the range of issues experienced by online learners.

Student Support teams are often trained in providing advice on issues from financial troubles to family commitments, and can range from minor technology troubleshooting to major life events like a bereavement.

This isn’t the only support you receive on an online course; your fellow students are also a great source of help and advice. Using online discussion forums provided by the institution, WhatsApp and even Facebook groups, students can create an online community that supports each classmate as they overcome obstacles together as a group.

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Why Online Learning

Many students find that the pressures of work, family commitments or other pressures mean it is impossible to go overseas for an international education. But with distance learning, often referred to as online learning, you can still earn a degree from an internationally recognised university. As long as you have the discipline and self-motivation to succeed, it is possible to get just as good an education as your on-campus colleagues.

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Benefits of Online Learning

  • Learning materials are sent to you, or can be accessed online on your own devices - your campus is wherever you want it to be.
  • You choose your own timetable, so your studies can fit around your lifestyle. Study while you travel, or mix study and work.
  • You earn a degree of the same quality as an on-campus course from a respected university abroad without having to relocate - no visa applications, expensive travel or accommodation fees.
  • Graduation ceremonies that you can attend. Lots of distance learning providers offer the chance to attend a graduation ceremony on-campus, allowing you to meet your tutors and fellow students.
  • Many distance learning providers offer the chance for one-to-one sessions with tutors.
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